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Terms of Service

Last updated: March 2026

1. Agreement to Terms

These Terms of Service (“Terms”) govern your access to and use of the website, the DemoIt Chrome extension, the DemoIt dashboard, and any related products or services (collectively, the “Service”) operated by DemoIt (“Company,” “we,” “us,” or “our”). By accessing or using the Service, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree to these Terms, you may not use the Service.

2. Description of the Service

DemoIt provides tools to create professional product demos from screen recordings. The Service may include: recording and editing capabilities via our Chrome extension; processing and enhancement of your recordings (e.g., audio improvement, AI avatars, zooms); hosting and sharing of demos; and a web-based dashboard for managing your account and content. We may add, change, or discontinue features from time to time.

3. Eligibility and Account

You must be at least 16 years old (or 13 in the United States) and able to form a binding contract to use the Service. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You must provide accurate and complete information when registering and update it as needed. You agree to notify us promptly of any unauthorized use of your account.

4. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable law, regulation, or third-party rights.
  • Upload, record, or share content that is illegal, harmful, threatening, abusive, harassing, defamatory, obscene, or otherwise objectionable.
  • Infringe any intellectual property, privacy, or other rights of any person or entity.
  • Impersonate any person or entity or misrepresent your affiliation.
  • Interfere with or disrupt the Service or servers or networks connected to the Service.
  • Attempt to gain unauthorized access to the Service, other accounts, or our systems or networks.
  • Use the Service for any purpose that could damage, disable, or overburden the Service or harm other users.

We may suspend or terminate your access if we reasonably believe you have violated these Terms or acceptable use.

5. User Content and Licenses

“User Content” means any content you create, upload, record, or otherwise provide through the Service (e.g., screen recordings, demos, text, images). You retain ownership of your User Content. By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, host, store, reproduce, modify, and display your User Content as necessary to provide, operate, and improve the Service (e.g., to process recordings, generate demos, and display them to you or to others you choose to share with). This license continues for a limited time after you remove content as needed for backup, legal compliance, and dispute resolution.

You represent and warrant that you own or have the necessary rights to grant this license and that your User Content does not violate these Terms or any third-party rights. We do not claim ownership of your User Content.

6. Intellectual Property

The Service (including its design, features, software, text, graphics, and logos, but excluding your User Content) is owned by DemoIt or its licensors and is protected by intellectual property laws. You may not copy, modify, distribute, sell, or create derivative works of our Service or any part of it without our prior written consent. “DemoIt” and our logos are our trademarks.

7. Payment Terms

Some parts of the Service may be subject to fees. If you choose a paid plan, you agree to pay all applicable fees as described at the time of purchase. Fees may be billed in advance (e.g., monthly or annually). You must provide accurate payment information. Payments are processed by Kelviq, our merchant of record; Kelviq's terms and privacy policies apply to your payment. Refunds are handled in accordance with our Refund Policy. We may change fees with reasonable notice; continued use of paid features after a change constitutes acceptance.

8. AI Processing

The Service uses third-party AI providers (including HeyGen, ElevenLabs, and OpenAI) to process your recordings and deliver core features such as AI avatars, voiceover, and script generation. When you use these features, portions of your content may be sent to these providers solely for the purpose of delivering the requested output. We do not use your content to train our own models or any third-party models. For details on how your data is handled by these providers, see our Privacy Policy.

9. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE. YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, DEMOIT, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES (INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL) ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS BEFORE THE CLAIM AROSE, OR (B) ONE HUNDRED U.S. DOLLARS ($100). SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES; IN SUCH CASES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

11. Indemnification

You agree to indemnify, defend, and hold harmless DemoIt, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use of the Service; (b) your User Content; (c) your violation of these Terms or any law or third-party rights; or (d) any dispute between you and a third party in connection with the Service.

12. Termination

You may stop using the Service at any time. We may suspend or terminate your access to the Service, or your account, with or without notice, for any reason, including breach of these Terms. Upon termination, your right to use the Service ceases. Your data will be retained and deleted in accordance with our Privacy Policy (Section 13). Sections that by their nature should survive (including Sections 5–6, 9–11, and 13–14) will survive termination.

13. Governing Law and Disputes

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles. Any dispute arising out of or relating to these Terms or the Service shall be resolved exclusively in the state or federal courts located in Delaware, and you consent to the personal jurisdiction of such courts. If you are in the European Union or another jurisdiction with mandatory consumer protection laws, you may also have rights under those laws.

14. Changes to the Terms

We may modify these Terms from time to time. We will post the updated Terms on this page and update the “Last updated” date. If changes are material, we may provide additional notice (e.g., by email or in-product notice). Your continued use of the Service after the effective date of changes constitutes acceptance of the revised Terms. If you do not agree, you must stop using the Service.

15. General

These Terms, together with our Privacy Policy and any other policies we reference, constitute the entire agreement between you and DemoIt regarding the Service. Our failure to enforce any right or provision does not waive that right or provision. If any provision is found unenforceable, the remaining provisions remain in effect. You may not assign these Terms without our consent; we may assign them without restriction.

16. Contact Us

For questions about these Terms of Service, contact us at support@demoit.ai

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